TERMS & CONDITIONS
This online shop is operated by “Hatherton Honey” references to ‘we’, ‘us’, ‘our’ and ‘I’ are references to Hatherton Honey. References to ‘you’ and ‘your’ are references to persons placing an order via this website.
Our principal place of business is
Hatherton Honey, Birchall Moss Cottage, Bridgemere Lane, Hatherton, Nantwich, Cheshire. CW5 7PL
By placing an order with Hatherton Honey you will be deemed to have read, understood and agreed to the terms and conditions. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. If you are unhappy with any aspect of these terms please contact us prior to placing an order. None of these terms and conditions affects your statutory rights. No other terms or changes to the terms and conditions shall be binding unless agreed in writing and signed by us.
OVERVIEW
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Payment.
All prices quoted are correct and are given in pounds sterling (£). All products remain our property until full payment is made. The price applicable is that set at the date on which you place your order. Prices and availability of goods are subject to change without notice. Shipping costs and payment fees are advised before confirming your purchase.
Taxes.
Currently Hatherton Honey is not registered for VAT.
Force Majeure.
Events outside our control, which are not reasonably foreseeable, shall be considered force majeure, meaning that we are released from obligations to fulfil our contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, bans etc.
Your right to cancel.
You may cancel your order for any reason up to the point of dispatch, unless it is a bespoke item. If you do cancel the contract within this time any payment made by you will be refunded within 14 working days.
Additional Information.
All the items featured in our online shop are hand-made, however as every item is hand-made there will be subtle differences. Please bear in mind that no two products can always be exactly the same. There will be slight variations between items bought and those featured in photographs in our online shop.
Every effort has been made to ensure descriptions, photographic reproductions and specifications of products are correct. We reserve the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event of a product being sold out, we have the right to cancel the order and refund any amount paid. We shall notify you of equivalent replacement products if available.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Hatherton Honey and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.